Refunds & Returns Policy for Cellpept.eu

At Cellpept, we take product quality, customer satisfaction, and delivery standards very seriously. Due to the sensitive and fragile nature of our research products, we cannot accept returns once an order has been shipped.

Damaged, Missing, or Incorrect Items

In the rare case your order arrives with missing, incorrect, or damaged items, please contact us immediately at [email protected]. Our customer support team will review your case and provide a resolution as quickly as possible.

Cancellations

  • Cancellations must be requested by email before the order has shipped.
  • Once your order has been dispatched, it cannot be cancelled.

Quality & Satisfaction Guarantee

While we cannot accept returns, we guarantee the highest quality control standards. Every product undergoes strict inspection before shipping. If you have any issues or concerns regarding your order, please reach out to us at [email protected] and we will do our absolute best to resolve the matter promptly.turns.