All Sales Are Final All orders placed with Cellpept are final and strictly non-refundable. Because of the sensitive, research-grade nature of our products, we do not accept returns or cancellations, and no refunds are issued under any circumstances once an order has been placed. By completing checkout you acknowledge and agree to this policy. If your order arrives damaged, incorrect, or incomplete, please contact us at [email protected] and we will make it right with a replacement or reshipment.

Refunds & Returns Policy for Cellpept.eu

At Cellpept, we take product quality, customer satisfaction, and delivery standards very seriously. Due to the sensitive and research-grade nature of our products, all sales are final. Once an order has been placed it cannot be returned, cancelled, or refunded.

All Sales Are Final — No Refunds, No Cancellations

Every order placed with Cellpept is final and non-refundable. We do not offer refunds, returns, cancellations, or exchanges for any reason, including change of mind. This applies to all orders without exception. By completing your purchase, you confirm that you understand and accept that no refund of any kind will be issued.

Damaged, Missing, or Incorrect Items

In the rare case your order arrives with missing, incorrect, or damaged items, please contact us immediately at [email protected]. Our customer support team will review your case and, where appropriate, arrange a replacement or reshipment of the affected items. Please note that resolutions are provided as replacements or reshipments only — cash refunds are never issued.

Quality & Satisfaction Guarantee

While we cannot accept returns or issue refunds, we guarantee the highest quality control standards. Every product undergoes strict inspection before shipping. If you have any issues or concerns regarding your order, please reach out to us at [email protected] and we will do our absolute best to resolve the matter promptly.